Croatia Charter

Direct On-Line Booking:

If you decide to rent luxury yacht, motorboat, sailing boat, catamaran, gulet or cruising vessel from Croatia Charter fleet please fill our booking inquiry.

For any question about renting a yacht in Croatia Charter contact us on:
E-mail / [email protected]

If you want sell or buy your boat contact us on:
E-mail / [email protected]

Head booking office in Croatia:

Croatia Charter – Plavetnilo travel agency
Address: Šoltanska 16, 21000 Split, Croatia

MB: 01720112 OIB: 40132081966 ID-code: HR-AB-21-060190463

Direct tel: + 385 99 216 5500
Office tel: + 385 21 474 464
Fax: + 385 21 474 409

GENERAL INFORMATION

In accordance with Article 21 of the Act on the Provision of Tourism Services (Official Gazette, Nos. 130/17, 25/19, 98/19, and 42/20), Plavetnilo d.o.o. publishes general information:

Company Name and Registered Office
Plavetnilo d.o.o., Nautical Tourism Agency
Šoltanska 16, 21000 Split, Croatia

• Name and Surname of the Business Manager
  Toni Furčić

• Capacity in which he/she acts and the authorizations he/she holds
  Permanent employee of the company, Business Manager of Plavetnilo d.o.o., responsible for the operation of the tourism agency in accordance with the provisions of the Act on the Provision of Tourism Services (Official Gazette No. 68/07).

Authorized by the Certificate of Passed Professional Exam for Business Manager, University of Split, Faculty of Economics,
Registration No.: 011-02/08-5/10, Record No.: 11/2006, Split 06.04.2006.

• Email Address, Telephone and Fax Numbers, and Working Hours for Customer Contact
  Email: [email protected]
  Tel.: +385 21 474 464
  Working Hours: Monday – Friday 08:00-17:00

• Court or Other Public Register Number in which the Tourist Agency is Registered and Details of the Register
  Commercial Court in Split, Court Register – Register Entry with MBS 060190463
  N7911 – Travel Agency Activities
  Company Number: 01720112
  Ministry of Tourism – Register of Tourist Agencies – Number: .

• Personal Identification Number or VAT Identification Number if the Company is Liable for Value Added Tax
  OIB: 40132081966
  VAT Identification Number: HR 40132081966
  Identification Code: HR-AB-21-060190463

• Details of the Competent Authority Supervising the Activities of the Tourist Agency
  Ministry of Tourism – Independent Sector for Tourist Inspection
  Trg maršala Tita 8 / I, 10000 Zagreb, Croatia

• Clear Instructions on How to Submit Complaints and How Consumer Complaints are Resolved

NOTICE ON HOW TO SUBMIT CONSUMER COMPLAINTS

Pursuant to the provision of Article 6, item 3 of the Act on the Provision of Tourism Services (Official Gazette Nos. 130/17, 25/19, 98/19, 42/20, and 70/21) and Article 10 of the Consumer Protection Act (Official Gazette No. 41/14), the service user is allowed to submit a written complaint at the business premises to the address:
Plavetnilo d.o.o., Šoltanska 16, 21000 Split, Croatia

or via email: [email protected].

We will respond to the written complaint in writing within 15 days from the date of receipt of the complaint.

• General Terms and Conditions
  https://www.croatiacharter.com/conditions.asp